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Elizabeth Bush I am really pleased with the photo frame I ordered. Brilliant customer service after I accidentally entered the wrong address.
- Free UK delivery on orders over £35.
- Standard delivery is £3.99 and usually takes 3–5 working days.
- Express delivery is available at checkout.
- If your order includes multiple items, we’ll usually ship everything together once it’s ready, excluding canvases and posters over A2.
- If you choose collection, we’ll let you know as each item is ready, or you can collect everything together.
- Non-personalised items can be returned within 30 days of delivery.
- Items must be unused and in their original packaging.
- Return postage is the customer’s responsibility unless the item arrives damaged, faulty, or incorrect.
- Personalised items can’t be returned unless there’s a damage or quality issue.
- Once approved, refunds are sent back to your original payment method within 10 business days.