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Sarah Lee I found exactly the frame I was looking for on line. I did have to message to find out the size of the frame as could not see thar information anywhere in the item detail.
The frame was very quickly delivered with reasonable postage costs
Just a shame a price reduction sticker was on the glass and it took some getting off but altogether pleased with the item and service
Thanks so much for your review we’re really glad you found the exact frame you were after. And thank you for flagging the sizing info too; we’ve now added that to the listing to make it clearer.
Sorry about the price sticker on the glass as well, that shouldn’t have been there and we’ll make sure frames are checked properly before they go out. Really appreciate you taking the time to share, and we’re so pleased you’re happy overall
- Free UK delivery on orders over £35.
- Standard delivery is £3.99 and usually takes 3–5 working days.
- Express delivery is available at checkout.
- If your order includes multiple items, we’ll usually ship everything together once it’s ready, excluding canvases and posters over A2.
- If you choose collection, we’ll let you know as each item is ready, or you can collect everything together.
- Non-personalised items can be returned within 30 days of delivery.
- Items must be unused and in their original packaging.
- Return postage is the customer’s responsibility unless the item arrives damaged, faulty, or incorrect.
- Personalised items can’t be returned unless there’s a damage or quality issue.
- Once approved, refunds are sent back to your original payment method within 10 business days.